Great Data Management
July 05, 2022

Great Data Management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Love HubSpot! It's a great one-stop-shop for managing information and connections. It's very beneficial to connect notes to companies, contacts, calendars, etc. It's great for organizing and maintaining information. I like the task features as well as the ability to sort and manage information based on the different search criteria.
  • Managing contacts.
  • Time stamping connections.
  • Managing information for individuals and companies.
  • Ability to Identify duplicate contacts and companies.
  • Ability to add more features to blog post entries.
  • Ability to have more list views.
  • Time saving.
  • Efficient use of resources.
  • Effective in information management.
Very user friendly!

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Ability to manage and organize multiple companies and contacts. The time stamp feature for updates to companies and contacts helps to maintain proper and timely connections with clients.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
Not Rated
Interaction tracking
9
Case management
Not Rated
Call center management
9
Help desk management
Not Rated
Lead management
5
Email marketing
5
Task management
9
Billing and invoicing management
Not Rated
Reporting
8
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Custom fields
8
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
7
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated