Item: HubSpot CRM
Rating: 6
Author: Koah Ross

Use Cases and Deployment Scope

I use HubSpot for the organization and completion of deals submitted by customers. I use the info submitted by customers to evaluate the service that they require and to collect basic personal info which we use in our quoting process at Yardly. It is very useful being able to organize all of our clients and their deals, tickets, and contacts.

Pros and Cons

Client organization.
Extensive filters to divide and sort the different types of deals.
Easy customer to sales representative contact.

More emphasis on notifications on the main screen.

Return on Investment

Helped us process and send a higher volume of quotes, in turn creating more deals, opportunities, and jobs.

Usability

Never used another software.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

Very well suited when dealing with a high volume of customers, as well as organizing different types of requests from several customers. Although it is easy to contact customers, it is sometimes difficult or a lengthy process to past conversations with a customer.

My review of an excellent, fast, and effective CRM software.

Overall Satisfaction with HubSpot CRM