Why I chose Hubspot for small business.
July 26, 2022

Why I chose Hubspot for small business.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use Hubspot daily and am responsible for establishing its use within our company. The system is easy to use and intuitive, and if you need help, there are endless resource videos. I am able to manage and nurture leads, and the marketing tools are great for setting up sequences to email our clients. The tools for emails, templates, and snippets make it easy to paste in commonly used copies or phrases. The ability to see how our clients are interacting with our outreach and webpage is very useful. I have tried many CRM, including more expensive ones on the market and for our needs, Hubspot is perfect!
  • Easy lead management.
  • Seamless tracking deals and stages.
  • Client engagement activity and insights.
  • Marketing outreach capability.
  • Ability to add pictures into copy without having to upload.
  • Because the sequences work in the background, this is a cost-saving to the time I have to take to conduct outreach.
  • Easy to gain sales rep adoption.
It has the functionality of the larger CRMs without the high cost.
Cost and easy functionality. As a small company, we do not need the high cost of the sales force and can complete the same tasks needed within Hubspot.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

No

Would you buy HubSpot CRM again?

Yes

For a small company, the price point and functionality of Hubspot are perfect. Easy to set up and manage every aspect of business development.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Quote & order management
Not Rated
Interaction tracking
10
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
10
Email marketing
10
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
10
Compensation management
Not Rated
Mobile access
10