Overall Satisfaction with HubSpot CRM
The business problems addressed: 1. Summarizing customer contact info and purchase orders for easy communication, 2. Allowing for several platforms based on serviceable regions for our business. 3. Providing links to Heymarket, emails, and slacks (various channels of communication) that allow users to toggle and see that the customer has been reached.
- Provides links to other communication platforms
- Syncs well with sales and sourcing inboxes specific to our clients' needs.
- Syncs well with Magentos and stripe information.
- The system has reorganized status for clients, which caused communication error.
- HubSpot CRM deleted our personalized California platform, losing data to previous client databases. These had to be reentered manually.
- Increased response rates to customers
- shorter deal cycles
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
No
Would you buy HubSpot CRM again?
Yes