How HubSpot Helped Our Sales
August 23, 2022

How HubSpot Helped Our Sales

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to organize my sales tasks. It helps me organize my leads, current accounts, and sales calls that I make to close deals. I use HubSpot every single day. That is how important this tool is for my role. I love the email tracking and how it keeps my day to day tasks organized at all times. It also allows me to see the relationship between me and a buyer as it tracks all of your emails and calls that you have logged with them.

Pros

  • Track emails.
  • Track calls.
  • Templates.

Cons

  • Making adding images to templates easier.
  • Sometimes not all my emails are tracked, so it is not the full conversation.
  • Make it easier to see which names/emails are already in the system.
  • Increased overall organization of sales team.
  • Allows us to close deals faster.
This is the only CRM software I have used but it is very easy to use and the help feature is very straightforward.
I believe that the template feature in HubSpot is the most significant way it has aligned our cooperation between the sales and marketing team. We can now utilize graphic our marketing team makes for us in email templates to buyers and we are able to really personalize our email templates that way.
I have not used any other CRM system before.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is great for tracking your emails or calls you have with a client. It keeps it very organized which makes it a great for you to reference what you have said with this client.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
Not Rated
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
9
Email marketing
9
Task management
9
Billing and invoicing management
Not Rated
Reporting
9
Forecasting
9
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
API for custom integration
9
Role-based user permissions
9
Single sign-on capability
9
Social data
9
Social engagement
9
Marketing automation
9
Compensation management
9
Mobile access
9

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