HubSpot
August 23, 2022

HubSpot

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Our company used this to help out Workflow. It streamlines our workflow to be more productive as well as to make our workdays more streamlined. With the sequences we are able to stay on top of our current tasks and are able to hit all our leads that we need to.

Pros

  • Sequences.
  • Workflow.
  • Emails.

Cons

  • Integrate more with Salesforce.
  • Work with leads rather than contacts.
  • Remove contacts that are bad.
  • Revenue growth.
  • Cost.
  • Shorter deal cycle.
It is very user friendly and can be very easy to teach.
We can communicate better with the deal flow.
  • Outreach
Outreach was better streamlined.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is very well suited to help streamline the process of your workflows. If you need to be more productive during the day or need more direction of what lead needs to be worked this will help organize all of that into one system. HubSpot is a great tool that works well.

HubSpot CRM Feature Ratings

8.0
Customer data management / contact management
8
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
8
Interaction tracking
8
8.0
Case management
8
Call center management
8
Help desk management
8
8.0
Lead management
8
Email marketing
8
8.0
Task management
8
Billing and invoicing management
8
Reporting
8
8.0
Forecasting
8
Pipeline visualization
8
Customizable reports
8
8.0
Custom fields
8
Custom objects
8
API for custom integration
8
8.0
Role-based user permissions
8
Single sign-on capability
8
7.0
Social data
7
Social engagement
7
7.0
Marketing automation
7
Compensation management
7
7.0
Mobile access
7

Comments

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