HubSpot genius
September 30, 2022

HubSpot genius

Bikash Sherpa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use hubspot for contact management and for recording sales and customer journey. It helps you to understand customer fit and keeps all data in one place. The reporting is just awesome. You can customize the reports as per your requirement.
  • Deal management
  • Contact Management
  • Sales record
  • Reports
  • Asssign task to your team
  • Customer journey
  • Account receivable
  • Shopify sync
  • using different kind of third party apps

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Personally for me and my organization this has been very helpful and it helps us to track customer and agent activity and understand our customer journey in a better way.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
9
Interaction tracking
8
Case management
9
Call center management
9
Help desk management
9
Lead management
9
Email marketing
9
Task management
9
Billing and invoicing management
9
Reporting
9
Forecasting
10
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
8
API for custom integration
9
Role-based user permissions
9
Single sign-on capability
9
Social data
9
Social engagement
9
Marketing automation
9
Compensation management
9
Mobile access
9