Hubspot CRM Quality Review
October 28, 2022

Hubspot CRM Quality Review

Andew Barrett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is an amazing tool, full of integrations to help connect all of your various sales-related prospecting websites. With an easy-to-use platform, and helpful insights into open rates, clicks, and tracking of interaction with prospects. HubSpot CRM has really helped up my sales game by giving me insight into the most interested prospects, as well as keeping me organized on when and who to contact. I have used many other CRMs in my past roles, but HubSpot CRM easily is the best. After using HubSpot CRM I would highly recommend this product to any other company looking to make a change to step up their CRM platform.
  • Track customer open rate
  • Organize customer contacts
  • Reports on sales contacts
  • Allow for mass messaging through sequences to save time
  • Templates for emails
  • Linking of contacts to deal / companies
  • Name searching when adding contacts to sequences not just emails
  • Easier to track ROI with tools and analytics
Easier to navigate, add, and create reports on CRM data than others.
Allows for reports to be generated for the marketing team to create targeted emails.
By far easier to navigate and user-friendly.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

This tool has been great for integrating all of my different sales platforms into one centralized hub instead of having multiple tabs open... email, Linkedin, etc.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
7
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
6
Interaction tracking
9
Case management
10
Call center management
8
Help desk management
9
Lead management
10
Email marketing
10
Task management
9
Billing and invoicing management
8
Reporting
8
Forecasting
9
Pipeline visualization
10
Customizable reports
10
Custom fields
8
Custom objects
8
API for custom integration
8
Role-based user permissions
9
Single sign-on capability
10
Social data
9
Social engagement
9
Marketing automation
10
Compensation management
10
Mobile access
8