A user friendly feature rich CRM for everyone
January 25, 2023

A user friendly feature rich CRM for everyone

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot CRM as a one stop solution for our sales solution. HubSpot CRM compiles all our clients data and helps us drive the business in an efficient manner. It helps to identify clients who are interested in the product and helps in the whole funnel of sales process through various features available in HubSpot CRM.
  • Deals
  • Marketing
  • Sales
  • Strategy
  • Marketing
  • Customisation
  • Plug ins
  • Revenue
  • Growth
  • Sales
I haven't used a different CRM for my role. But from my colleagues experiences HubSpot CRM is one of the best in the industry with it's diverse features and reliable customer support. I would recommend HubSpot CRM as I am comfortable with whole User interface and the deal process in the lifecycle
I think HubSpot CRM one of the best in the markets specially with its feature rich CRM and a user friendly User interface. HubSpot CRM has established itself in the CRM industry through it's reliable customer service in the segment. Marketing mails have been a game changer for business forms in streamlining the process

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Let's we have a marketing mail that is sent to the clients. If a client is showing more engagement in that mail effectively means client is leaning towards the product.HubSpot CRM aids in these kinds of engagement a client has with these mails which has helped a lot in driving the sales in our firm

HubSpot CRM Feature Ratings

Customer data management / contact management
6
Workflow management
6
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
6
Quote & order management
8
Interaction tracking
9
Case management
8
Call center management
7
Help desk management
7
Lead management
8
Email marketing
7
Task management
7
Billing and invoicing management
6
Reporting
7
Forecasting
7
Pipeline visualization
7
Customizable reports
7
Custom fields
7
Custom objects
7
API for custom integration
7
Role-based user permissions
7
Single sign-on capability
7
Social data
8
Social engagement
8
Marketing automation
7
Compensation management
7
Mobile access
7