The Sales Man life.
January 23, 2023

The Sales Man life.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot on a daily basis. I was previously using another CRM tool, but the hassle of managing multiple deals, creating multiple reports, and running email campaigns was too much for me. However, I am now making extensive use of almost all of Hubspot's reporting tools, as well as email sequencing. Another great feature I've noticed in my day-to-day use is the task autoplay option, which has saved me a significant amount of time in finding tasks and reviewing each deal individually. In my current organization, all stakeholders are pleased with HubSpot, and I would strongly recommend it to a friend.
  • Email Sequencing.
  • Deal reporting.
  • Workflows
  • Need an option to review particular stages in pipeline with autoplay option.
  • Workflow creations are much confusing.
  • It helped us to reduce the efforts to track each sals cycle.
  • Made easy to calculate deal value.
  • Subscription cost is on a higher side.
I use Hubspot on a daily basis. I was previously using another SRM tool, but the hassle of managing multiple deals, creating multiple reports, and running email campaigns was too much for me. However, I am now making extensive use of almost all of Hubspot's reporting tools, as well as email sequencing. Another great feature I've noticed in my day-to-day use is the task autoplay option, which has saved me a significant amount of time in finding tasks and reviewing each deal individually. In my current organization, all stakeholders are pleased with HubSpot, and I would strongly recommend it to a friend.
HubSpot is having a very good interface for both Marketing and sales communication. Also in sales, we have more options to create reports and present them. Also, email sequencing was the primary differentiator we were looking into.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

For a saas company like us, it's very much essential to manage multiple deals of multiple stages so I really believe HubSpot will be the best fit for inside sales but not for outside sales.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
7
Interaction tracking
8
Help desk management
Not Rated
Lead management
7
Email marketing
8
Task management
10
Reporting
10
Forecasting
5
Pipeline visualization
8
Customizable reports
8
Custom fields
5
Role-based user permissions
6
Single sign-on capability
5
Social data
8
Social engagement
8
Marketing automation
6
Mobile access
3