A great balanced CRM that offers flexibility for growing companies
January 23, 2023

A great balanced CRM that offers flexibility for growing companies

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use it for three things: managing outbound email campaigns, deal and pipeline management, and activity reporting and strategy
  • Data Management
  • Reporting
  • Handling complex workflows
  • Prospecting
  • Customized Business Development Strategy
  • Mobile app could be made more user friendly
  • easier macro view of activities on contacts or companies
  • mass edit and property adjustments
  • drives measurable activity
  • easy to silo strategies based on specific properties
Its features are all complementary to each other and very easy to use
much more modern and user-friendly

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I like that its a very robust CRM but it also can be made as lean as you need it to be depending on your intended use.

HubSpot CRM Feature Ratings

Customer data management / contact management
6
Workflow management
8
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
3
Interaction tracking
7
Case management
Not Rated
Call center management
2
Help desk management
Not Rated
Lead management
7
Email marketing
9
Task management
5
Billing and invoicing management
1
Reporting
10
Forecasting
9
Pipeline visualization
10
Customizable reports
10
Custom fields
8
Custom objects
3
API for custom integration
5
Role-based user permissions
6
Single sign-on capability
7
Social data
3
Social engagement
4
Marketing automation
4
Compensation management
3
Mobile access
7