Item: HubSpot CRM
Rating: 10
Author: John Halicas

Use Cases and Deployment Scope

I look up clients and make appointments with them. Then it transfers to my outlook calendar. I use it to update meetings. I use it to find clients, and run reports. It is an excellent work tool.

Pros and Cons

Transfers form HubSpot calendar.
Copies email to HubSpot.
Easily find clients.

When searching for meetings. There should be a calendar.

Return on Investment

Increased rep adoption.
An excellent CRM that allows meeting notes to be added on the run.
On your phone you know when customers have opened their emails.

Usability

A lot easier than the previous CRM I have used.

Alternatives Considered

I haven't used any other products.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Salesforce CMS

Likelihood to Recommend

HubSpot CRM is easy to find what you are looking for. If I can't find a client by name, I can then look at the company and find them there. I think it is really useful to send your emails to HubSpot.

Great CRM

Overall Satisfaction with HubSpot CRM