Item: HubSpot CRM
Rating: 10
Author: Chris Barber

Use Cases and Deployment Scope

I use HubSpot in a sales and deal management capacity. It helps organize our approach, relationship management and closing deals.

Pros and Cons

Ease of use.
Functionallity
Data

Notification of duplicate accounts.
Signature does not work great when emailing from HubSpot.

Return on Investment

It is helping our business increase our sales conversion rate.
Manage leads and deal pipeline.
Revenue Growth.

Usability

HubSpot is the best CRM I have used, better than SalesForce from a sales perspective. If I had to choose a CRM, I would choose HubSpot.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

I have used SalesForce for 4 years previously; I was told by that HubSpot was cheaper and would not be as good by peers. After now using it for a year, I believe from a Sales perspective, it is better than SalesForce. Much easier to use and gives a greater insight which helps me win deals.

HubSpot CRM review - The best I have used.

Overall Satisfaction with HubSpot CRM