Great CRM for Sales.
May 25, 2023

Great CRM for Sales.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM helps our company stay organized with our current users and new business opportunities. On the Sales team, I use HubSpot everyday to manage my pipeline, contact leads by phone and email, book meetings, create email templates and sequences, and review analytics.

Pros

  • User Friendly.
  • All In One Solution.
  • Customer Support.

Cons

  • HubSpot Mobile App.
  • Increased Sales Rep Adoption.
  • Sales Automation.
HubSpot CRM is user-friendly. I also appreciate all of the resources they provide in the Help Center and their chat support teams.
HubSpot CRM allows our teams to be aligned across communication with our clients through workflows, sequences, and email templates.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is a great solution for teams looking to streamline their processes into one system. HubSpot also provides a variety of integrations to help connect your tech stack.

HubSpot CRM Feature Ratings

8.0
Customer data management / contact management
8
Workflow management
8
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
Not Rated
Interaction tracking
8
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
7.0
Lead management
7
Email marketing
Not Rated
10.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
Not Rated
8.0
Forecasting
Not Rated
Pipeline visualization
8
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
5.0
Mobile access
5

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