HubSpot CRM Review
May 29, 2023

HubSpot CRM Review

Francesco Minozzi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

My use of HubSpot is to organize the work of sales and monitor their work. Problem: Have organized sales work and easily obtain sales data. Scope: HubSpot helps distribute the work and have access to every stage of the sale. HubSpot solutions: organization in pipeline, dashboards directly from the source, and also the possibility of recording calls.
  • adaptability to my business
  • data collector
  • record calls
  • work organization
  • Being able to get a report where meetings are marked on the day they are scheduled and not when they are actually booked
  • Integrate sending messages from whatsapp or sms in the same way as emails
  • Being able to group contacts in pipeline
  • Organization of work
  • assegnazione giornaliera
More intuitive and easy to learn and implement

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

PRO:
- Managing sales data and the whole sales process instead of marking individual steps on an excel sheet.
-ability to create marketing emails easily
- good costumer care and service

CONS:
-high price, not affordable to all
-

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
9
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
10
Case management
8
Call center management
8
Help desk management
9
Lead management
9
Email marketing
10
Task management
9
Reporting
7
Pipeline visualization
9
Customizable reports
8
Custom fields
10
API for custom integration
8
Not Rated
Not Rated