Overall Satisfaction with HubSpot Sales
Currently, HubSpot Sales is used by one of our sales teams, and we're thinking about adding another sales team to the platform. What I like about HubSpot Sales is that it keeps all of the leads contact info and where they are in the pipeline in one place, but it also makes it easy for the marketing team to follow along as well.
- I like the individual timeline for each contact or company. It's like a newsfeed and gives you the whole picture of their story with your compant.
- The Deals area is super easy to use and to see how each deal is moving through the funnel
- What's great about HubSpot is that they're always updating and adding new features but I think they could use more improvement on what can be reported. Sometimes they don't have a way for us to see specific data we need.
- They have a Predictive Lead Scoring feature. I would like this to be useful but for us it doesn't seem to really work. I think it could use improvement.
- HubSpot has some of the best customer service I've ever experienced. They're always able to help or find a solution in a reasonable amount of time.
- I like that HubSpot has a recommendation hub that they actually use to decide what features or improvements to take on next.
- HubSpot helps keep our sales team accountable for their deals and with reporting we can see how they're performing.