HubSpot Sales to the Rescue!
March 22, 2017

HubSpot Sales to the Rescue!

Mara Gordon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Sales

Currently, HubSpot Sales is used by one of our sales teams, and we're thinking about adding another sales team to the platform. What I like about HubSpot Sales is that it keeps all of the leads contact info and where they are in the pipeline in one place, but it also makes it easy for the marketing team to follow along as well.
  • I like that HubSpot Sales is a part of the HubSpot Marketing platform. It keeps everyone on both teams on the same page.
  • I like the individual timeline for each contact or company. It's like a newsfeed and gives you the whole picture of their story with your compant.
  • The Deals area is super easy to use and to see how each deal is moving through the funnel
  • What's great about HubSpot is that they're always updating and adding new features but I think they could use more improvement on what can be reported. Sometimes they don't have a way for us to see specific data we need.
  • They have a Predictive Lead Scoring feature. I would like this to be useful but for us it doesn't seem to really work. I think it could use improvement.
  • HubSpot has some of the best customer service I've ever experienced. They're always able to help or find a solution in a reasonable amount of time.
  • I like that HubSpot has a recommendation hub that they actually use to decide what features or improvements to take on next.
  • HubSpot helps keep our sales team accountable for their deals and with reporting we can see how they're performing.
Personally I haven't used other sales platforms but I think HubSpot Sales differs from the competition because it's synced up with HubSpot's marketing platform so everyone can see how the sales and marketing efforts are working in tandem with each other.
HubSpot is great for a sales team and marketing team to be on the same page and to share information on the sales cycle/funnel synchronously. It's amazing for keeping everything you need to know about a contact in one central database, especially if you need to look back on something that was from awhile ago. Team members can collaborate and see each other's progress and productivity. I like that a lot of other programs can connect to HubSpot, making it even more so a one-stop shop for all your sales needs.