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HubSpot Sales Hub gets the job done
November 05, 2021

HubSpot Sales Hub gets the job done

Douglas Hoenig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Sales Hub

Ripple Street started working with HubSpot Sales Hub within the last year to manage our sales outreach, opportunity pipeline and client communication. We switched over from Pipedrive which was awful. HubSpot is great in many ways. It's much more intuitive. It leverages AI in inputting content and contacts. It's connected to our marketing and website and tracks that activity back to our sales outreach. It has so many features that we're just starting to leverage and I'm very excited.
  • Client communication and prospecting management
  • Contact and organization input using AI and open data
  • Pipeline managent
  • Plug-in with Outlook is a bit buggy
  • Pipeline management
  • Client and prospect communication management
  • Marketing and sales activity connection
  • Deeper insights to our prospecting activity
  • Better time management of our tasks and activities
  • More leads
HubSpot is much much better than Pipedrive. I would never recommend Pipedrive. I'd say HubSpot ranks competitively against Salesforce. If you're budget is a bit smaller, than HubSpot is certainly a very good option compared to Salesforce which is pretty expensive. And HubSpot is much more user friendly and doesn't required customization and consultants to engineer it to the way you want it. HubSpot customer service is great.

Do you think HubSpot Sales Hub delivers good value for the price?

Yes

Are you happy with HubSpot Sales Hub's feature set?

Yes

Did HubSpot Sales Hub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot Sales Hub go as expected?

Yes

Would you buy HubSpot Sales Hub again?

Yes

HubSpot is very well suited for helping a sales organization manage their pipeline and client and prospect outreach. Their tasks to help remind you and keep you on top of outreach is on point. They leverage AI in client communication and inputting contacts and organizations when you do your initial outreach which helps reduce time in inputting data. It connects with the MarketingHub to track any website activity from our clients and prospects and pulls in that data to our CRM.