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HubSpot, less features than SFDC but also cheaper!
December 02, 2022

HubSpot, less features than SFDC but also cheaper!

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Sales Hub

We use this CRM to cold call prospects and keep track of all deals. Our system before HubSpot was not up to par and the company invested in better tools for the sales team. The use of this CRM in our system relays better organization and communication to increase the progression of deals.
  • Account Organization
  • Import/Export of Contact/Company Data
  • Integrations with other tools
  • Disjointed integration among calls, company info and contacts
  • Call history is extremely hard to read compared to Salesforce
  • No auto-save feature and sometimes information gets lost
  • Organized Deals page
  • Customizable reporting and dashboards
  • Easily read information on call history
  • Better deal progression
  • Better organization
  • Better ROI
I did not select HubSpot. This is the software chosen by my executive team. It is running fine and there aren't too many issues within the software. I'd love to have a better interface to read call histories and more transparent/automated connections between deals, calls and contacts. Salesforce is, in all honesty, much better than HubSpot.

Do you think HubSpot Sales Hub delivers good value for the price?

Yes

Are you happy with HubSpot Sales Hub's feature set?

Yes

Did HubSpot Sales Hub live up to sales and marketing promises?

Yes

Did implementation of HubSpot Sales Hub go as expected?

Yes

Would you buy HubSpot Sales Hub again?

Yes

I really like HubSpot as a cheaper option compared to Salesforce. Saving that money allows for the implementation of other tools. Everything I've asked for in terms of deal progression features has been answered by HubSpot. On the flip side, Salesforce has more features I look for in a CRM software overall. The interface is much better but I'm ok with settling on features to save some money for more tools.