Huddle review
September 12, 2016

Huddle review

Rob Butterworth | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Workgroup

Overall Satisfaction with Huddle

We use Huddle as a document collaboration tool across the entire company. We rely heavily on document versioning, locking and comments to for ad hoc document workflows.
  • When it works, the Huddle Desktop app is great - opening files from the web interface directly in desktop apps and having the file locked and unlocked automatically makes using document locking very easy for our staff.
  • Comment streams on documents are good as far as they go.
  • The iPhone app is very slick, and is liked by all.
  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
  • Allowed us to migrate off Lotus Quickplace, which was EOL, so mandatory.
Sharepoint is very flexible, but very clunky and slow when all one needs is a quick document management solution.
M-Files is a great, rich document management system, but until recently focussed less on the collaboration piece.
Huddle is a decent solution for low-mid volume document colaboration. Much quicker to interact with than Sharepoint, and well suited to a mobile workforce who are sporadically connected.

Ideagen Huddle Feature Ratings

Task Management
1
Mobile Access
9
Search
7
Notifications
4
Discussions
2
Internal knowledgebase
2
Integrates with Outlook
5
Versioning
3
Video files
1
Audio files
1
Document collaboration
7
Access control
6
Advanced security features
5
Device sync
5