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Huntress eases SOC distress
November 03, 2021

Huntress eases SOC distress

Daniel Diaz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Huntress

Huntress allows us to have the constant availability and visibility of a SOC without having to deploy or contract one. The mechanisms that allow for odd behavior to be elevated to the attention of a live security professional are a key safeguard against zero day attacks. We aren't large enough to deploy this in-house.
  • Lightweight sensor/agent on endpoint
  • Regular reports
  • Some explanation as to anomalous behavior
  • Reports could be more detailed
  • Dashboard isn't customizable
  • No direct sales option
  • Lightweight Agent/sensor
  • Some details about anomalous behavior
  • Analysis by cybersecurity professional
  • We have better peace of mind
  • We avoid spending more on this featureset being integrated into another Endpoint protection product.
  • This does require a third party to administer making our security more dependent on outside consultants.
Artic Wolf offers a superior service with dedicated resources and personalized service. This is offered at a premium price and we decided not to invest very heavily in this type of service yet. We don't need a dedicated team with intimate knowledge of our business at this time. This is a good lower-cost option appropriate to the size of our business and our projected risk.

Do you think Huntress delivers good value for the price?

Yes

Are you happy with Huntress's feature set?

Yes

Did Huntress live up to sales and marketing promises?

Yes

Did implementation of Huntress go as expected?

Yes

Would you buy Huntress again?

Yes

This is a great solution for the SMB space where the attack surface is not very large. The assumption is that compromise is impossible to stop and better remediation should be the focus of security efforts. Automated remediation might suit most, but Huntress acts more like an advisor than an enforcer. This is important in our environment where users employ lots of applications and customizations.