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Add Some Hustle to Your Membership Base
February 25, 2020

Add Some Hustle to Your Membership Base

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hustle

Hustle is the one-to-one texting platform that we use at our organization to optimize communication between company and client. We can text all of our clients at once as needed, which helps streamline communication and get the message out faster across a medium that we know they are using and checking often.
  • Send a lot of texts quickly
  • Can be used as a team for responses
  • This is one of the more expensive options available
  • Wish there was more data to report on
  • It has helped us get in front of new prospects easier.
  • It has improved communication with current customers.
Hustle is a bit of a different animal when compared to various enterprise texting platforms like EZ Texting, Textel, Textio, etc. It's the best bet when you're trying to grow a membership base and provide responsive customer care, but may not be the best option if you're trying to market the latest offers.
As a cloud-based web app, you can expect the typical software as a service communication channel for support. They offer generous support via phone, email, and chat. As with anything, some issues can be solved by googling the problem and finding a resolution that was explained in detail by another user.

Do you think Hustle delivers good value for the price?

Yes

Are you happy with Hustle's feature set?

Yes

Did Hustle live up to sales and marketing promises?

Yes

Did implementation of Hustle go as expected?

Yes

Would you buy Hustle again?

Yes

Hustle is designed for those on the campaign trail trying to get the attention of people in the one way we know everyone would be available. While we are not running for office, the result is the same - get to a lot of people quickly via text message. What we've learned, though, is that, while it is more robust, it isn't always as easy to use as other text messaging services.