eCommerce Made quick and easy - Hybris is the key
Updated May 17, 2021

eCommerce Made quick and easy - Hybris is the key

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

5.1

Modules Used

  • Product Cockpit
  • WCMS
  • Administration

Overall Satisfaction with SAP Commerce Cloud (formerly SAP Hybris)

Hybris is an ecommerce suite. I am a Business Analyst/Scrum Master and we have implemented ecommerce webportals using Hybris eCommerce suite for GE and Rexel clients.
  • Shopping Cart
  • Order Placement
  • Integration with google maps for location finder
  • Product mgmnt and searches
  • Some features do not work well in Chrome
  • We cannot abort cron jobs which are running from hMC. You need to do this via Admin console.
  • Better Customer Service

Do you think SAP Commerce Cloud (formerly SAP Hybris) delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud (formerly SAP Hybris)'s feature set?

Yes

Did SAP Commerce Cloud (formerly SAP Hybris) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Commerce Cloud (formerly SAP Hybris) go as expected?

Yes

Would you buy SAP Commerce Cloud (formerly SAP Hybris) again?

Yes

Its best for developing web ecommerce portals from scratch using extensive product base.

SAP Commerce Cloud (formerly SAP Hybris) Feature Ratings

Product catalog & listings
7
Product management
8
Bulk product upload
8
Branding
8
Mobile storefront
9
Product variations
8
Website integration
8
Visual customization
8
CMS
8
Abandoned cart recovery
7
Checkout user experience
9
eCommerce security
8
Promotions & discounts
8
Personalized recommendations
8
SEO
Not Rated
Multi-site management
8
Order processing
7
Inventory management
8
Shipping
8
Custom functionality
8

Using SAP Commerce Cloud (formerly SAP Hybris)

Its has very good features and with each upgrade the additional features are really exciting. Hybris delivers the top-rated e-commerce software and omni-channel solution to
help enterprises across the globe innovate faster and sell more.

Evaluating SAP Commerce Cloud (formerly SAP Hybris) and Competitors

  • Price
  • Product Features
  • Product Usability

SAP Commerce Cloud (formerly SAP Hybris) Implementation

Change management was a big part of the implementation and was well-handled

SAP Commerce Cloud (formerly SAP Hybris) Support

ProsCons
Support understands my problem
Less knowledgeable
We had an installation question and had reached out for support

Using SAP Commerce Cloud (formerly SAP Hybris)

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
None
  • The Product Cockpit was slightly difficult to use
With the Out of Box feature the baicis mobile version was easy to implement with some customizations