No more pencils, no more books! No more applicant dirty looks!
Updated June 03, 2015
No more pencils, no more books! No more applicant dirty looks!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Solo
Overall Satisfaction with Hyrell
Hyrell was our choice to transition from all paper applications to an online system. We use it for all hires within the company. The ability to respond to groups of applicants so they don't feel forgotten in the hiring process has enhanced our reputation as a desirable place to work. We have greatly reduced the administrative time needed to receive, review, process and respond to applicants. Less admin time and better communication with applicants!
- Ability to send status updates to a group of applicants. Candidates love knowing where they stand.
- Dashboard view - quickly see your candidates and understand your recruiting stats
- Excellent response to suggestions for improvements and tweaks; great customer service team.
- Hyrell is very good responding to suggestions. They are currently working on several suggestions including increasing site response speed; creating a wizard-type process when building new position openings and incorporating mandatory postings into the system.
- Reduced administrative time to receive and respond to resume.
- Increased confidence that all applicants are in one place, seeing the same information and are being evaluated with the same criteria.
- Increased satisfaction from job applicants due to the increased communication through the Hyrell system.
- ApplicantONE,ApplicantPRO
There are many applicant tracking systems out there. Many were too big, involved and complex (expensive) for a small company hiring at one location. I tried out several other systems; Hyrell was the cleanest interface, most intuitive and offered better functionality than the competition.
KeldairHR Feature Ratings
Using Hyrell
10 - HR, Admin, Hiring Managers
2 - Very little inhouse support is needed. We have two super-users who can answer almost any question very quickly. A quick call or email to Hyrell resolves any other questions.
- Hiring a high volume of seasonal employees
- Hiring a key management position
- Keep applicants apprised of the hiring process on a regular basis.
- We will continue to tweak our job postings to target the right applicants. Hyrell makes it easy to review what worked in that hiring process and change it for the next time.
Hyrell Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled
Hyrell Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yup!
When I was trying to post my first job, I was frustrated and couldn't get the system to do what I needed. Turns out, I had discovered a bug. I was at a conference away from my office and I remember finding a quiet corner in this huge conference center. Hyrell arranged a time to connect with me, helped me get connect to them through my iPad, placed me into a conference call with the developers and the customer service rep and we solved the problem. The team really bent over backwards to resolve the issue completely and connect with me when connecting was not easy or convenient.
Using Hyrell
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Familiar | None |
- Dashboard - quick data view
- Candidate scoring
- Tracking communication with the applicant
- Printing resumes (resume formats sometimes lost when the applicant cut and pastes into the application)
- Speed of page loads