Item: iATS Payments
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

IATS is a payment processing solution used to take electronic donations and payments. It is used for the "Donate Now" button on the website and facilitates payments and donations.

Pros and Cons

Relatively good UI
Good support

Doesn't have the strongest Salesforce integration
Better engagement with the Salesforce NPSP

Return on Investment

Given us the ability to take online payments and donations.
Decreased the amount of manual processing.

Alternatives Considered

Click & Pledge, Classy and PayPal Payments

iATS has a lot more functionality than PayPal, particularly when it comes to Salesforce integrations. Click&Pledge has the best Salesforce integration, while Classy has the slickest UI.

There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need.

Key Insights

Do you think iATS Payments delivers good value for the price?

Yes

Are you happy with iATS Payments's feature set?

Did iATS Payments live up to sales and marketing promises?

Yes

Did implementation of iATS Payments go as expected?

Yes

Would you buy iATS Payments again?

Yes

Likelihood to Recommend

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.

iATS -Payment Processing with a basic Salesforce integration

Overall Satisfaction with iATS Payments