Could be Game Changer in Defects Mgmnt
June 22, 2022

Could be Game Changer in Defects Mgmnt

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with IBM ClearQuest

In our organisation we use IBM Clear Quest from planning, organising, defects management, errata handling to sprint activities for our product which follows both V cycle and Agile methodology. The life cycle of the defect could be easily tracked for both the customer and internal defects. The filtering options and the detailed design is phenomenal and trust worthy.
  • Bug Query with description
  • Options for details
  • Integration with other IBM tools
  • Test Suite Creation
  • Bug Injection Definition
  • User friendly
  • compatibility with other vendors' tool
  • Support
  • DOORS compatible
  • Queries
  • Tracking the life cycle of Defect and Errata
  • Easy tracking
  • Customer Support
  • Better UI
I think this tool gives you an introduction to the life cycle management but it could do much better with the graphic representation and more detailed field. The integration with other tools like Polarion should be the next step feature for this. There are better tools with better features. This tool gets advantage over othe tools just because of it's legacy and IBM tag.

Do you think IBM ClearQuest delivers good value for the price?

Yes

Are you happy with IBM ClearQuest's feature set?

Yes

Did IBM ClearQuest live up to sales and marketing promises?

Yes

Did implementation of IBM ClearQuest go as expected?

Yes

Would you buy IBM ClearQuest again?

Yes

The case for customers defects and it's lifecycle. How was it created, injected, link to solutions and stories are well defined. The details section of the tools where the definition of the bugs and errata lie are clear and easy to use. It compels the user to fill those field so that the cycle is not broken. In assessments this tool is very handy!