Very good service killed by a very bad pricing model
November 07, 2020

Very good service killed by a very bad pricing model

Philippe Herlin | TrustRadius Reviewer
Score 4 out of 10
Vetted Review

Overall Satisfaction with IBM Cloud Continuous Delivery

CD is used to implement CI/CD pipelines to continuously deploy applications we are developing, for us or for our clients.
We have around 15 developers using it daily for several applications.
  • Simple to use.
  • Ability to package our own tools.
  • Integrate to a variety of tools.
  • Much too expensive.
  • Negative impact due to the pricing model.
CI/CD is much more user friendly than Jenkins.
It better integrates to IBM Cloud features.
On the other side, Jenkins deployed in a VM or better, on a K8S cluster is a less expensive solution.
Jenkins has also much more features (but we do not use them).
Nothing special to say : the UX is clear and simple.
We had only few issues with the service, quite long time ago now. The support has always been effective.

Do you think IBM Cloud Continuous Delivery delivers good value for the price?

No

Are you happy with IBM Cloud Continuous Delivery's feature set?

Yes

Did IBM Cloud Continuous Delivery live up to sales and marketing promises?

Yes

Did implementation of IBM Cloud Continuous Delivery go as expected?

Yes

Would you buy IBM Cloud Continuous Delivery again?

No

I would recommend this tool only for large companies with a huge usage of the service.
The pricing model based on users is nonsense in a cloud world where services are priced on usage.
It kills the interest of the product.
I recommend users to build a TCO comparison with alternatives. Competitors may be less expensive in many situations.