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Looking for a CI/CD Platform? iBM is not the provider you're looking for, move along
February 14, 2021

Looking for a CI/CD Platform? iBM is not the provider you're looking for, move along

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud Continuous Delivery

Our organization currently uses IBM Cloud Continuous Delivery for deploying the company's web applications. Basically this is taking the application's code, compile it and put it online in the web so all users can access it.
This process requires connecting to the code repository using a token, and executing some shell scripts to execute some tasks that include compiling each app, and assigning the domains where it will be finally deployed.
  • Easy to use
  • Deploy templates provided
  • Known and documented command line cli (Cloud Foundry)
  • Not reliable for mission critical software
  • Very hard to debug deploying problems
  • Terrible support timing
  • Negative: Downtime of mission critical web applications
  • Negative: Inhability to update web application version due to platform problems
  • Negative: Slow deploy process, demanding developer's time on rethinking the compilation process (finally done not on IBM)
There's not really a technical background on the decision of using IBM Cloud Continuous delivery. Our CTO assisted to a conference where IBM was promoting their services and offering a free tier. As in that instance the company was starting, every free tier offering was well received, but there was no further research.
At the current time we are evaluating a platform change and waiting for GCP to install their server farm on our region.

Do you think IBM Cloud Continuous Delivery delivers good value for the price?

No

Are you happy with IBM Cloud Continuous Delivery's feature set?

Yes

Did IBM Cloud Continuous Delivery live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Cloud Continuous Delivery go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Cloud Continuous Delivery again?

No

It's hard to believe that a huge company as IBM would provide a service that's only reliable for non mission critical applications, but that's the truth. IBM has shown no idea on how to hold and manage it's Cloud Foundry version. Result of this, when it fails, it fails terribly, more than 6 hours of downtime due to IBM Cloud problems, more than 1 complete day failing to update our applications due to Continuous Delivery problems, and support didn't know when the problem was solved or what the cause was.
I would only recommend IBM Cloud Continuous Delivery for non mission critical applications or simple proof of concepts. Continuous delivery doesn't seem to be IBM's strength, but only a must have because all "the big ones" have it.