Overall good product, but needs more documentation and improvement on services

IBM Cloud Databases is being used across my entire organization. I enjoy using the product but there are definitely areas for IBM Cloud to improve. Definitely very little documentation, and not enough examples across the web that support IBM Cloud, therefore, making it harder for smaller companies such as ours to use this product. When first beginning with IBM Cloud, it took us several weeks on the support page to get a good response on simple things that other cloud services would have already solved.