Overall Ustream is a solid easy-to-use streaming service
August 17, 2018

Overall Ustream is a solid easy-to-use streaming service

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager for Enterprise (Ustream Align)

Overall Satisfaction with IBM Cloud Video

I do not have any recommendations other than be sure to leave yourself adequate setup and testing time. Be sure to test everything! Sometimes obscure settings will cause glitches.
Basically, Ustream is a user-friendly, easy to use streaming platform. It's sometimes a little glitchy and we've had connection issues mid-broadcast. Hence the rating of 8.
IBM Cloud Video (Ustream) is used by the marketing department in our organization for 2 purposes. The first was to broadcast educational webinars in support of marketing efforts for our brands. We used UStream as our streaming platform and linked viewers (customers) to it from landing pages and emails. The second way we use UStream is for training purposes within our marketing and sales organization. We have sales representatives across the country. Sharing video training via Ustream allows us to bring the entire team (marketing and sales) up to speed on new products at the same time without the expense and delay of a formal sales meeting where we have to fly people in and host them overnight.
  • Easy to implement
  • Easy to use
  • Fairly reliable
  • At the time I was using Ustream, there was no way to have an integrated chatroom. We had to use a separate app for that. Obviously integrated would be better.
  • We were limited to 1,000 viewers at a time.
  • Registrants had to return to the email or landing page and click the link on the day of the webinar to view it. No way to capture registrations beforehand and email the link on the day of within UStream.
Provide educational content for major brand launches and social media marketing. Increased communication on and understanding of new products by our sales staff leading to higher stocking rates at dealers.
It was well suited for both our webinar purposes outlined above. I guess it would not be well suited to streaming situations where you would need to reach a larger audience.

IBM Video Streaming Feature Ratings

Video SEO
Not Rated
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
Video access controls
7
User management
8
Video link sharing
9
Internal video
7
External video
8
Player customization
6
Embedded videos
7
Video quality / Bandwidth controls
7
Mobile compatibility
6
A/B testing
3
Streaming quality reports
6
Per viewer tracking
5
Per video tracking
8
Video analytics dashboard
7
On-Demand video
8
Live streaming
8
Video upload & format support
8
Video library / File management
7
Audience polling
7
Video comments
7