IBM Cloud Video aka Ustream
April 10, 2017

IBM Cloud Video aka Ustream

Colin Sandy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Streaming Manager for Enterprise (Ustream Align)

Modules Used

  • Ustream eCDN (IBM Cloud Video Enterprise Content Delivery Network)

Overall Satisfaction with IBM Cloud Video (including Ustream)

The integration of presentation support would improve implementation.
The interface is very straightforward and easy to use.
IBM Cloud Video (Ustream) has been a solid content delivery network and platform. Within our organization, we use IBM Cloud Video services to support our corporate and governmental clients to allow them an extremely reliable streaming platform. Because IBM Cloud Video is so stable and has the capacity to quickly scale to any size job, it is the ideal platform to be used by both large and small clients.
  • IBM Cloud Video has an extremely reliable platform.
  • The service scales well for larger clients.
  • The customer service support is outstanding.
  • Better closed captioning support
  • Detailed noticed on change of player functions and/or features
IBM Cloud Video helped us to land contracts and increase revenue.
IBM Cloud Video (including Ustream) is well suited for special events, product launches, speeches, conferences, seminars, concerts. It works well for most any live event. The IBM Cloud Video service is less appropriate in situations normal suited to real time teleconferencing and any services requiring to the millisecond bi or multidirectional communication.

IBM Video Streaming Feature Ratings

Lead generation
5
Video personalization
7
eCommerce
5
Support for advertisements
5
Video SEO
5
Integration to Marketing Automation
5
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
Video access controls
9
User management
10
Video link sharing
9
Internal video
8
External video
10
Player customization
5
Embedded videos
7
Video quality / Bandwidth controls
8
Mobile compatibility
9
A/B testing
Not Rated
Streaming quality reports
Not Rated
Per viewer tracking
Not Rated
Per video tracking
Not Rated
Video analytics dashboard
8
On-Demand video
8
Live streaming
9
Impact of streaming on network
5
Video upload & format support
9
Video library / File management
7
Video portal
8
Audience polling
Not Rated
Audience Q&A / Live chat
7
Video comments
7