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Ustream - Reliability with normal price
November 08, 2017

Ustream - Reliability with normal price

Tomek Turba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Cloud Video (including Ustream)

We had small problems with using the correct player but support helped us with API/SDK and made some fixes.
Because it is reliable and usable
As a modern radio broadcaster with visions of the inevitable future, we had a need to have a video streaming tool to stream our videos to listeners on the internet. We have bought cameras, production devices like ATEM Switchers, converters etc., and started using Ustream with Adobe Flash Encoder and/or OBS Player. It works very well, and for now - it can be widely used across the whole organization (not only in production and media departments).

We also stream video with this configuration as an outside broadcast from any localization which has an internet connection (ethernet or mobile).

I think I can say that we are forerunners here in Poland in using this type of service...other companies call me to get a review.
  • Reliability - it is very high. We didn't observe any problems with this field.
  • Parametrization capabilities - we can configure basically anything that we need.
  • Price - actually the price is lower than Wowza or Nadaje.com here in Poland.
  • Storage space - it is a very good functionality because when our video hardware crashes with a recording, we have an online copy from the provided storage space in our Ustream account.
  • Storage space could have a quota limit exceed notification send via e-mail or SMS even.
We had increased employee productivity and trained them using new tools. We had increased the range to reach our listeners giving them new type of media (which is a normal use in modern broadcast company like radio).
There isn't any scenario that IBM Cloud Video Manager cannot be used as a less appropriate [solution] in my opinion.

IBM Video Streaming Feature Ratings

10.0
Lead generation
10
Video personalization
10
eCommerce
10
Support for advertisements
10
Video SEO
10
Integration to Marketing Automation
10
Not Rated
Integration to Salesforce.com
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
10.0
Video access controls
10
User management
10
Video link sharing
10
Internal video
10
External video
10
10.0
Player customization
10
Embedded videos
10
Video quality / Bandwidth controls
10
Mobile compatibility
10
10.0
A/B testing
10
Streaming quality reports
Not Rated
Per viewer tracking
10
Per video tracking
10
Video analytics dashboard
10
10.0
On-Demand video
10
Live streaming
10
Impact of streaming on network
10
Video upload & format support
Not Rated
Video library / File management
10
Video portal
10
10.0
Audience polling
10
Audience Q&A / Live chat
10
Video comments
10

Using IBM Cloud Video (including Ustream)

20 - Internet media department
IT department
Broadcast department
5 - IT administration, web coding, using video applications and producers.
  • Live broadcast every day with recording and video montage later to share for users.
  • Live transmission from any location which has an Internet connectivity (other city, region).
  • Live broadcast from philharmonic concert with using PTZ cameras to control them, and video realization.
  • All of the use cases are being use. There aren't any additional ways for now...
Because we had renewed it for the next year and we feel comfortable with this decision.
  • Positive impact - we have a wider range of users to reach. Our staff is trained well using video streaming and montage.
  • Negactive impact - none.

Evaluating IBM Cloud Video (including Ustream) and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
Reliability and price - main factors.

IBM Cloud Video (including Ustream) Implementation

  • Vendor implemented
Change management was minimal
  • Setting up the player on the webpage correctly.
  • Setting up the correct streaming parameters - which is quite normal.

IBM Cloud Video (including Ustream) Support

We had used the support to help us improve the API/SDK implementation for web page and facebook.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes.

Using IBM Cloud Video (including Ustream)

ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Streaming itself (setting up the URL and configuration)
  • Video recorded list
  • Statistics