You-stream, I-stream, we all love USTREAM!
November 20, 2017

You-stream, I-stream, we all love USTREAM!

Chris McBride | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager for Enterprise (Ustream Align)

Modules Used

  • Ustream eCDN (IBM Cloud Video Enterprise Content Delivery Network)

Overall Satisfaction with IBM Cloud Video (including Ustream)

We have been very pleased with the service from the beginning, and it gets better every year! It has really helped us stand out in our industry and provide a great viewer experience for our clients and their families.
The integration with Wirecast and the ease of which Ustream adapts to multiple bit-rates has been a huge help to us, especially when we have to use an LTE data connection to broadcast content.
We produce competitive dance events all over America, and we have used Ustream since 2012 to broadcast our events to family and friends of the students performing on stage. We have had up to 6 concurrent events at the same time, and are known in the industry for our free andhigh-qualityy event broadcasts (usually 2-3 days over the weekend, but as many as 5 for very large events - many from 7AM to 11PM per day).
  • Excellent reliability - as long as you have a good upstream bandwidth, Ustream is exceptionally stable and glitch-free.
  • The service works with a wide array of software and encoding methods. We use Telestream Wirecast with excellent results.
  • We worked with Ustream engineers to develop a custom fall-back solution when the events were over, so live content was playing even when we were off air from the shows.
  • Price - we are not a huge organization and only broadcast for 6-7 months out of the year. The annual plan with quarterly payments is helpful, but a plan that offered a more granular fee structure would be beneficial for us.
  • Better embed options for social media.
We have attracted new clients over the 5 years we have broadcasted with Ustream - no commercials and being able to brand our stream has helped us look more attractive in the market compared to our competitors. People are thrilled to see their family/friends perform live, especially with the adaptive bit-rates and mobile video implementation - people have a great experience viewing our events.
Ustream works exceptionally well for our use case - live, long-form events. I could even see it as a base for a small "network" for niche audiences. I think it would also work well for conferences, seminars, etc.

I do not see it as a good alternative to Skype, Zoom, GoTo Meeting, etc.

IBM Video Streaming Feature Ratings

Lead generation
Not Rated
Video personalization
10
eCommerce
5
Support for advertisements
5
Video SEO
8
Integration to Marketing Automation
5
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
Video access controls
5
User management
10
Video link sharing
10
Internal video
5
External video
8
Player customization
5
Embedded videos
7
Video quality / Bandwidth controls
7
Mobile compatibility
10
A/B testing
Not Rated
Streaming quality reports
Not Rated
Per viewer tracking
10
Per video tracking
5
Video analytics dashboard
7
On-Demand video
Not Rated
Live streaming
10
Impact of streaming on network
8
Video upload & format support
8
Video library / File management
Not Rated
Video portal
Not Rated
Audience polling
Not Rated
Audience Q&A / Live chat
Not Rated
Video comments
Not Rated