Overall Satisfaction with IBM Cloud Video (including Ustream)
We produce competitive dance events all over America, and we have used Ustream since 2012 to broadcast our events to family and friends of the students performing on stage. We have had up to 6 concurrent events at the same time, and are known in the industry for our free andhigh-qualityy event broadcasts (usually 2-3 days over the weekend, but as many as 5 for very large events - many from 7AM to 11PM per day).
- Excellent reliability - as long as you have a good upstream bandwidth, Ustream is exceptionally stable and glitch-free.
- The service works with a wide array of software and encoding methods. We use Telestream Wirecast with excellent results.
- We worked with Ustream engineers to develop a custom fall-back solution when the events were over, so live content was playing even when we were off air from the shows.
- Price - we are not a huge organization and only broadcast for 6-7 months out of the year. The annual plan with quarterly payments is helpful, but a plan that offered a more granular fee structure would be beneficial for us.
- Better embed options for social media.
We have attracted new clients over the 5 years we have broadcasted with Ustream - no commercials and being able to brand our stream has helped us look more attractive in the market compared to our competitors. People are thrilled to see their family/friends perform live, especially with the adaptive bit-rates and mobile video implementation - people have a great experience viewing our events.