Overall Satisfaction with IBM Cognos
We use Cognos across the university for reporting and some dashboards. This includes student data, financial data, and human resources data. It allows us to create robust reports from a variety of data fields from multiple data packages and provides the reporting we need for both day to day operations as well as for yearly requirements, such as audited financial statements.
- Very robust functionality that allows for a variety of report types as well as reporting structures.
- Report prompts make reports easy to run for end users even when reports are very complex.
- Ability to set up security classes that restrict access to end users based on their need to know and use the data.
- The learning curve for Cognos is fairly high due to the high level of functionality available. It would be helpful to have some less expensive training options available.
- Instructions for using Cognos could be more robust, but I realize that's partially dependent on how it's used and documentation writers would not necessarily be able to anticipate all uses.
- Instructions for creating a cross tab report with formatting and subtotals could be better.
Our main comparison was with Argos, due to companies that supply reporting capabilities for our ERP. I found that Argos, while potentially easier to create new datasets, did not have the ability to create publish-ready reports. With Cognos, we can create reports that can be printed and given to upper management and the board of trustees without making any changes. Cognos also allows for new datasets that are only limited by our IT department's ability to support such changes.
IBM Cognos Analytics Feature Ratings
Using IBM Cognos
250 - All business functions including the Provost area, Finance and Budget, Human Resources, Facilities and Student Development. Top level management, mid level management, academic administrators, finance functions - purchasing, accounts payable, reporting, budget, payroll, benefits, student advisors, faculty and others.
5 - We have one IT person who provides support for the backend database and connection to Cognos, as well as creating new packages and views for use in Cognos. She also handles Cognos upgrades and upgrades to the database used by Cognos and provides some training on using Cognos. Others in the university handle report writing and distribution to others as needs arise. We generally have one report writer for each functional area.
- Greater use of analytics and dashboards
- Greater distribution of reports - allowing more end users to run their own reports based on security access and roles
- Monthly & year-end financial reporting (different structures)
- Student class rosters
- Regulatory reporting for Human Resources
- Financial Aid awards and disbursements
- Created reports that were previously only possible by manually entering data into Excel spreadsheets
- Joins between a variety of data sets to build reports that were not otherwise possible - allows us to see connections in the data not seen in the past
- Reports to support a variety of business processes to provide information to end users not previously available.