IBM Cognos is a Powerful BI Tool
December 07, 2017
IBM Cognos is a Powerful BI Tool
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Query Studio
- Report Studio
Overall Satisfaction with IBM Cognos
IBM Cognos is widely used here as a BI tool to deliver the values to service provider customers with one of our biggest product lines. My company has developed the packages which are more tied to the target market - telecom customers, so they have the visibility to access the data with multiple dimensions. It's powerful and insightful. The Active Reports can offer customers a more interactive way to access the network KPIs. The report studio helps customers to get access to all purpose-built reports so they will have a better understanding towards the network performance.
- It's powerful. As long as you have all the components setup, you will have the query studio to access more granular data, while using the report studio to set up something for good and deliver them via email or whatsoever fits your environment.
- We have implemented Cognos for a lot of telco customers and they have attained much insight into network performance by creating the reports based on all different dimensions.
- The functions are very rich and filters are very powerful and helpful to define all sorts of conditions up to your expectation.
- It's a little bit cumbersome. Not very friendly to the new users. In particular here in Telco market, the users are not used to the heavy tool. Learning curve takes a little bit more time compared to other tools. However, once you set your foot in and get used to it, it's not difficult to set up the reports or do whatever.
- The presentation (charts or tables) can be more modernized if possible to make the reports more presentable.
- SAP Crystal Reports and MicroStrategy Analytics
IBM Cognos stood out presumably because of the target market - we have been doing it in telco market so IBM Cognos could be a good fit due to its powerful capacity to establish the reports and data sets.