Great Product, Great Support from IBM
February 15, 2019

Great Product, Great Support from IBM

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source

Overall Satisfaction with IBM FileNet Content Manager

IBM FileNet manager is a great platform for managing content. It helps my customers to organize all of their content, especially sensitive content like business contracts in one place. It also make it easy for them to digitize, summarize and organize all the content. It is a very important factor of the digital transformation journey.
  • Organize content
  • Digitize Content
  • Makes it easy to find the content
  • User Interface could be better
  • Pricing could be better
  • Product training and documentation
  • Better Compliance
  • Better Control
  • Reduced time
IBM is a more robust platform; the support we receive from IBM is better
IBM FileNet is best used for Contract Management, designing and automating workflows. We have developed a solution for banks on top of FileNet for trade finance business for banks. This helps banks to automate trade finance process which is a very important process for the bank.

IBM FileNet Feature Ratings

Content capture & imaging
6
File sync, storage & archiving
8
Document management
8
Records management
8
Content search & retrieval
8
Enterprise content collaboration
8
Content publishing & creation
8
Security, risk management & information governance
7
Contract lifecycle management
8
Automated workflows
9
Integration
7