Simple integration with filenet content manager
October 12, 2022

Simple integration with filenet content manager

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM FileNet Content Manager

We have a simple content repository and integration using the filenet API. It is perfect for our purposes.
Capture Images and Documents related to insurance claims, provider credentialing, and member correspondence. Display content in customer service applications.
  • Link content to claims
  • Display content and links to related content
  • Mail room capture of inbound content
  • Keep viewers up to date with evolving technology
  • Support evolving security standards
  • Filnet has allowed us to achieve near 100% straight through processing of inbound documents
  • Filenet has allowed us to eliminate paper from our workflows. We are 100% electronic
  • Filenet has allowed us to simplify the transmission of documents from our end users

Do you think IBM FileNet Content Manager delivers good value for the price?

Yes

Are you happy with IBM FileNet Content Manager's feature set?

Yes

Did IBM FileNet Content Manager live up to sales and marketing promises?

Yes

Did implementation of IBM FileNet Content Manager go as expected?

Yes

Would you buy IBM FileNet Content Manager again?

Yes

Very good as part of a structured data application (ie predictable forms, letters, medical images. Not sure how relevant Filenet would be for open ended (completely unstructured) data.

IBM FileNet Content Manager Feature Ratings

Content capture & imaging
10
File sync, storage & archiving
10
Document management
8
Records management
Not Rated
Content search & retrieval
Not Rated
Enterprise content collaboration
9
Content publishing & creation
Not Rated
Security, risk management & information governance
Not Rated
Contract lifecycle management
Not Rated
Automated workflows
10
Artificial intelligence
Not Rated
Mobile support
10
Integration
10