Review from a New IBM RPA Dev
October 19, 2021

Review from a New IBM RPA Dev

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

We use IBM [Robotic Process Automation (RPA)] to build bots for solving time-consuming problems/workflows. [IBM] RPA is our chosen tool to build such tools, so we build a bot in IBM RPA Studio for the needs of the customer. So that the bot will take care of this specific workflow the customer wants to have automated. The bot runs scheduled on a Windows VM can [be] executed as [needed].

Pros

  • Clean UI
  • Beginner-friendly
  • Runs safely

Cons

  • [It needs a] tool for open tabs in browser - [should be able] to do it by clicking XPath of the specific button.
  • It's noticeable that it is a new software - buggy at some points.
  • HTTP Request doesn't use encoder from added API for Password/Username.
  • The breakpoint should be able to be placed in the line to be debugged.
  • For clients, it is a feeling of security when they see that we work with a big company like IBM.
  • [It is] hard to get developers because it's so new.
  • [It is an] investment in the future, when you start as one of the first companies using IBM RPA, you'll be one of the go-to companies when the client wants IBM RPA.

Do you think IBM Robotic Process Automation delivers good value for the price?

No

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Robotic Process Automation again?

Yes

IBM RPA is very good to build well-structured bots in an easy-to-navigate environment with clean UI. It's very beginner-friendly, and you can learn it within a few weeks with the online course, which is very good especially because the software is so new. Nevertheless, it's noticeable that it has some bugs, which occur because the software is so new. That is no big deal, every software has bugs, but IBM RPA should train more supporters for RPA, so it's easier for developers to get help when trying to work around or fix a bug.

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