Automation system that generates labor fluency and reduces errors of human personnel, has great automation power.
Updated December 19, 2023
Automation system that generates labor fluency and reduces errors of human personnel, has great automation power.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Robotic Process Automation
Our experience with IBM Robotic Process Automation was favorable from the beginning since the ease of use and the user experience is impressive, and its implementation had no delays or inconveniences. We solve problems automatically, and with the help of bot programming, we reduce hours of manual work, reduce errors by human personnel and streamline our internal processes with great efficiency in the final results.
- Excellent ease of use, easy for new users, with just a few steps you can start automating simple but valuable tasks to reduce human error.
- Code debugging is very easy.
- The increase in effectiveness in our daily processes is favorable, we like to be produced automatically.
- The bots fully comply with what is required, and they have very good artificial intelligence.
- It has almost no drawbacks or drawbacks, at first it seemed a bit expensive, but after seeing the amount of profit we have achieved we knew that it is a necessary software to increase the value of our manual processes.
- Reduce manual effort, colleagues can focus on other tasks while bots perform fast, error-free actions.
- It is software that speeds up manual tasks, does not require expert personnel, which reduces the costs of hiring new personnel, and increases the flow of information automatically with positive results.
Our experience with chatbots has been beneficial, as this was also one of the reasons why we were able to implement IBM Robotic Process Automation in our company, to improve the experience with our customers and reduce delays. Setup is simple and we customize it to our liking to produce the results expected, it has been well received by our customers and has a wider range of positive results.
IBM Robotic Process Automation has been a fantastic software to increase effectiveness without the need to go to human personnel, with the capacity that bots have, manual hours are favorably reduced, and we have reduced to 30% the time that human personnel spends in front of the computer performing tasks, our internal processes are now automated, we are constantly implementing them in new areas to continue generating positive results.
Do you think IBM Robotic Process Automation delivers good value for the price?
Yes
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
Yes
Did implementation of IBM Robotic Process Automation go as expected?
Yes
Would you buy IBM Robotic Process Automation again?
Yes
Using IBM Robotic Process Automation
50 - We use IBM features and bots to be able to maintain 100% productivity, as bots are perfect for performing manual tasks in any department, it is used by many people from different departments, it is a fluid software and very beneficial to increase agility and results positive through digital robots.
- Increase the possibilities of commercial and work productivity, digital robots are easy to program and reduce our manual effort.
- We program bots to generate individual productivity in our manual tasks, it is a system with great artificial intelligence.
- It is a system to get the most out of it, the quality of the positive results is very quick to obtain.
IBM Robotic Process Automation Support
| Pros | Cons |
|---|---|
None | None |
I did not purchase technical support, but I am glad to purchase the support we currently have as it has not let us down.
Using IBM Robotic Process Automation
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |