Best Automation Service
January 19, 2023
Best Automation Service
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Robotic Process Automation
Our company has deployed IBM Robotic Process Automation for both simple and complex automation operations. It has significantly decreased the amount of work required for automation, and we have used machine learning techniques for the time-consuming, repetitive operations. We increased our productivity and workflow by automating repetitive, difficult, and easy operations.
- Automation for both simple and complex automation operations.
- Deploys machine learning techniques to train AI.
- Bots reduce human intervention.
- To give it a more contemporary appearance, the user interface might be enhanced.
- It might be made even more adaptable by including more reporting features.
- The debugging tool occasionally fails.
- Saved us time that we could have spent performing repetitive tasks.
- It saved us a lot of money that we would have spent on workers for these tasks.
- Allowed us to focus on the things that really required our attention more than those tasks.
Our operations have become more efficient as we've added more bots to the mix. Since no one is in charge of duties that require an immediate reaction and have a huge margin for error, errors have significantly decreased. In this approach, a portion of my team is left in charge of handling questions that demand solid judgement and are more difficult. The integration was quite easy, as their support team is just a message away.
It is mostly used for internal procedures and web automation, and we can see that it has greatly decreased the amount of human work required and given us the freedom to investigate new areas in which we might shine. By putting less effort into repeated manual operations, we were able to save a lot of time. We have more than doubled the number of projects we were working on at the time; however, it would be impossible to provide an exact number right now.
The software is pricey. Small-business implementation proved challenging. The program was far more challenging to implement with our software than with IBM Robotic Process Automation; therefore, I don't think it's worth the money. As a result, production was not greatly increased. It wouldn't yield a good return on investment if a small business paid for it.
Do you think IBM Robotic Process Automation delivers good value for the price?
Yes
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
Yes
Did implementation of IBM Robotic Process Automation go as expected?
Yes
Would you buy IBM Robotic Process Automation again?
Yes