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QRadar user review
February 01, 2023

QRadar user review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • SIEM

Overall Satisfaction with IBM Security QRadar

We use IBM QRadar for SIEM application which takes security events from multiple security products such as Web application firewall , bot manager and vulnerability management tools such as Qualys and logs them. It can be integrated with a ticketing tool such as Service now or sales force for management of a secured event.
  • Event correlation
  • Ticketing compatibility
  • Ease of implementation with various products
  • Better documentation
  • Faster UI
  • Custom automatic reports for higher management
  • Faster team response to incidents
  • Effective elimination of attacks
  • Log available for deeper insights into the attack
  • Great dashboard from management prospective
Integration process is pretty straightforward with only two main modules to be configured. The documents are quite big and should be simplified however the IBM team is always there to help when we are stuck in any integration. The overall process is really smooth and the tool works like a charm
The support received from IBM is top notch, the team that’s present to solve any sort of issues with QRadar is really polite and have great expertise in the product. They have helped us to fix issues within hours and the we had multiple follow ups as well so that issue does not occur again
When it comes to SIEM , we have only two major players Splunk and QRadar. Even though splunk offers some great features in terms of response and ease of use but IBM QRadar is much more advanced with lots of customisation available. Also the support from IBM is top notch and if you run into any issue they got your back

Do you think IBM Security QRadar SIEM delivers good value for the price?

Yes

Are you happy with IBM Security QRadar SIEM's feature set?

Yes

Did IBM Security QRadar SIEM live up to sales and marketing promises?

Yes

Did implementation of IBM Security QRadar SIEM go as expected?

Yes

Would you buy IBM Security QRadar SIEM again?

Yes

We use QRadar with our WAF product which is connected to a ticketing tool service now. Whenever there is a security breach such as a DoS or DDoS attack or any application attack then WAF notifies QRadar which then auto created the ticket so that it is handled by the right teams. It also generated logs to trace back the events for review purpose