Overall Satisfaction with IBM Watson Assistant
I have utilized IBM Watson Assistant in two organizations both previous and current. We have embedded it in our systems and it has helped us offer almost instant answers to our customers through chatbots. That way we have improved service allocations to the public in real-time.
- IBM Watson Assistant create chatbots of all business units
- Workforce and overall operational expenses minimization
- Initial subscription fee was cost effective
- Sales improvement
The new IBM Watson Assistant version V2 has an advanced user interface, which is now highly navigable.
Customer satisfaction has been improved by Artificial Intelligence, Machine Learning, and Natural language, which automatically analyze questions to offer the best results.
Do you think IBM Watson Assistant delivers good value for the price?
Are you happy with IBM Watson Assistant's feature set?
Did IBM Watson Assistant live up to sales and marketing promises?
Did implementation of IBM Watson Assistant go as expected?
Would you buy IBM Watson Assistant again?
Customers are the real deal in profit maximization. IBM Watson Assistant has enabled us to streamline and automate Q&A chatbots which have reduced workforce and overall cost.