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Basic user
Updated July 26, 2019

Basic user

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Modules Used

  • Ustream eCDN (IBM Cloud Video Enterprise Content Delivery Network)

Overall Satisfaction with IBM Watson Media's Video Streaming

We use it across our organization to live stream events for our members.
  • Sound quality and video quality are much improved from when we started with Ustream.
  • Downloading streams for other apps is easy.
  • We like to be able to do chats in real time during presentations.
  • It is extremely annoying when I get a message that I am unable to connect at this time.
  • When an error occurs it is usually right before a scheduled stream, and that creates chaos
We stream speakers and presentations that are specific to our religious community to all members across the globe.

IBM Video Streaming Feature Ratings

8.0
Lead generation
8
Video personalization
8
eCommerce
Not Rated
Support for advertisements
Not Rated
Video SEO
Not Rated
Video Platform Integrations ()
Not Rated
8.0
Video access controls
8
User management
8
Video link sharing
8
Internal video
8
External video
8
6.8
Player customization
8
Embedded videos
8
Video quality / Bandwidth controls
3
Mobile compatibility
8
8.7
Streaming quality reports
Not Rated
Per viewer tracking
9
Per video tracking
9
Video analytics dashboard
8
8.0
On-Demand video
Not Rated
Live streaming
8
Impact of streaming on network
Not Rated
Video upload & format support
8
Video library / File management
8
Video portal
8
9.0
Audience polling
Not Rated
Audience Q&A / Live chat
9
Video comments
9

Using IBM Watson Media's Video Streaming

1 - live streaming events for our business
1 - Working knowledge of live streaming and definite knowledge of your business technology capabilities
  • streaming our events
  • in house meetings
  • streaming webinars
  • Our users are across the country and in South America. When we have events here onsite we live stream and record so the rest of the organization is able to see what is happening.
  • We are a small non profit religious organization. We feel we utilize IBM Watson as much as we need
There are challenges in using IBM Watson. We do not have anyone in the organization that is completely tech savvy and we are never quite sure what/where the problems stem from. Connection can be an issue
  • n/a

IBM Watson Media's Video Streaming Support

We have a hard time getting any tech support in a timely manner. If there is a problem we need immediate help. Not 24 hours later
ProsCons
None
Problems left unsolved
Difficult to get immediate help
Need to explain problems multiple times
Slow Initial Response
No - We are non profit with a small technology budget. Most of the time a quick question/answer is all we'd need