Great Company - Great Support - Innovative - Pricing Model could be Better for True Disruption!
October 04, 2019

Great Company - Great Support - Innovative - Pricing Model could be Better for True Disruption!

Johnny Ringo | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

We live stream our women's wrestling matches to audiences that pay for it.
  • Customer Service
  • Platform is easy to understand
  • Lower price
Yes, we are still trying to find the right price to charge and trying to figure out the best perks on our end, but live streaming is going to be a big part of what we do for matches and interviewing personalities within the wrestling business and outside of it.
Truly I'm not sure. It was never explained to me, nor did I ever ask. Sounds nice.
No, because our audience has been fairly small. It's all things I will use however. I usually a lot of similar tools to monitor my website, for example.

The primary thing is realizing that anything that we want a lot of people to see will be put on a free streaming network like Youtube or something like it. There is no way we can let a ton of people on a stream since you DO NOT have flat rate pricing. I can understand why, but you can understand why people can't use your platform for every single live stream purpose. Thus, it's going to boil down to price, like it usually does for most things. Best price with best quality wins. If you want to disrupt the industry, this would be the place to start.

Very cool. Have not used it yet, but will.
The pages between the Ustream and IBM platform still even confuses me. Thankfully, I have the login page on my computer, but it's not always easy to find. One simple unified login page would probably be best if you have not went this way already. My primary thing is price. $99 per month for basic is probably still high, so I will most likely shop around for the best price. Perhaps if you are not using premium features like overlays and some of the other bells whistles, you could break things up into a more basic package, say $19 or $29 per month.

IBM Video Streaming Feature Ratings

Lead generation
Not Rated
Video personalization
Not Rated
eCommerce
Not Rated
Support for advertisements
Not Rated
Video SEO
Not Rated
Video access controls
Not Rated
User management
Not Rated
Video link sharing
10
Internal video
Not Rated
External video
10
Player customization
Not Rated
Embedded videos
10
Video quality / Bandwidth controls
10
Mobile compatibility
10
Streaming quality reports
Not Rated
Per viewer tracking
Not Rated
Per video tracking
Not Rated
Video analytics dashboard
Not Rated
On-Demand video
10
Live streaming
10
Impact of streaming on network
Not Rated
Video upload & format support
Not Rated
Video library / File management
Not Rated
Video portal
Not Rated
Audience polling
Not Rated
Audience Q&A / Live chat
10
Video comments
Not Rated