Overall Satisfaction with IBM Watson Media's Video Streaming
As an Audio Visual Event services provider, we use IBM Watson Media's Video Streaming for all of our live streaming needs for various clients. There are several factors that we feel make IBM's service the leading choice, including it having a rich, customizable interface, multiple channels, security features. Using the service with multiple corporate clients allows us to offer a customized solution for different clients, while keeping a uniform interface for our technical specialists.
- Channels - Having a channel that can be customized, and having a single link that can be shared before the event without having to update links to attendees is key. Attendees then being able to access the same link to view past broadcasts is important.
- Security - Password protection on a channel is great for those looking to have limited access or monetize a stream.
- Having separate Q&A and chat windows is great. Some events use one or the other, or both.
- Increased security - I would love to have channels be inaccessible to searches on the website, but still accessible via private link.
- A separate mobile app that presenters could use just for the Q&A and Chat module would be fantastic.
- Support for multiple hardware encoders so there could be a failover.
We definitely utilize this function all the time, for small, medium, and large scale events on a global scale. For corporate town halls, internal meetings, and external awards events, etc. IBM Watson Media's Video Streaming excels in this capability, and it is the main reason we use the service exclusively, and always recommend the service to our clients.
We have not utilized this service as of yet, but are planning on implementing this in our workflow. I would still like to see support for multiple hardware encoders to have a live failover/backup solution.
The metrics are very helpful, and the breakdown is clear and useful. We provide our clients with a full set of metrics after every event that allows them to adjust their viewership and plan better for future events.