My Insight for IBM Watson Text to Speech
April 06, 2022

My Insight for IBM Watson Text to Speech

Jessica Daniels | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Text to Speech

We are converting written texts into natural audio. IBM Watson Text to Speech offers speech in a wide range of language variations which boosts customer engagement since we teach a lot of people despite the language barrier.
  • Improve customer experience and engagement.
  • Offers both on-premise and cloud deployments.
  • Automate requests and transactions in our agency.
  • Voice recognition.
  • Allows me to choose dialect which help select accent of the selected speaker.
  • For years, I have never had issues while using IBM Watson Text to Speech on my end.
  • Automating requests helps improve customer satisfaction.
  • Solve customer issues across all company applications.
  • Reduce time handling tickets.
  • Improve customer engagement all over the world.
  • Integrate with external applications in our system.
Speaker recognition on Azure Cognitive Speech Services isn’t robust, unlike on IBM Watson Text to Speech which is highly focused on.

Do you think IBM Watson Text to Speech delivers good value for the price?

Yes

Are you happy with IBM Watson Text to Speech's feature set?

Yes

Did IBM Watson Text to Speech live up to sales and marketing promises?

Yes

Did implementation of IBM Watson Text to Speech go as expected?

Yes

Would you buy IBM Watson Text to Speech again?

Yes

IBM Watson Text to Speech makes it easy and effective to access our system for customers and employees. Oral documentation has never been hectic since this solution simplifies the entire preparation process.