Great starter and customizable ATS solution
September 20, 2020

Great starter and customizable ATS solution

Rachel Ewell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

We currently use iCIMS Recruit for our experienced and campus recruiting needs for the entire organization. It has allowed us to keep track of all open requisitions and provides a simple candidate experience with easy job site integrations.

Pros

  • Customization to your processes.
  • Campus recruiting usability.
  • Custom reports

Cons

  • Overall design of the platform to be more user friendly/intuitive.
  • More integrated solutions with other products for a seamless experience.
  • Cost reduction compared to our last ATS.
  • Flexible solution and can swap solutions/services throughout the contract as needs change.
Jobvite was our last ATS that has better marketing/CRM solutions, however, we experienced negative customer service and decided to switch to iCIMS for a similar price point. We are in the process of moving to Workday Recruit as our new ATS which doesn't offer as much customization, however, is integrated with our HRIS and provides better continuity of the candidate/employee journey.
Great support and customer service. Off on holidays is the only issue we've experienced thus far, but we have always been able to find a solution, and they are easy to get ahold of otherwise.
Very customizable, however, requires some extensive training for the talent acquisition team.

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

A great solution for medium-sized firms. There is room for improvement in the CRM piece. Great starter ATS that can be built up to your needs and is scalable.

iCIMS Feature Ratings

Job Requisition Management
9
Company Website Posting
7
Publish to Social Media
6
Job Search Site Posting
7
Customized Application Form
9
Resume Management
9
Duplicate Candidate Prevention
9
Candidate Search
10
Applicant Tracking
10
Collaboration
9
Task Creation and Delegation
6
Email Templates
5
User Permissions
8
Notifications and Alerts
7
Reporting
8

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