ATS iCIMS Review
October 01, 2020

ATS iCIMS Review

Jill Scalia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

iCIMS Talent Acquisition Software Suite is used across the entire company as our sole Applicant Tracking System. We use it to attract and manage talent to fill our open requisitions throughout the company.
  • Allows posting on external job boards such as Indeed and LinkedIn
  • Extends and stores communication (email and text) with candidates
  • Builds drip campaigns to attract more candidates
  • The reporting function is very confusing.
  • Building a feed to our new HCM (Ceridian Dayforce) has been challenging.
  • We're able to fill our open positions faster using iCIMS.
  • Our process has become much more organized and professional since using iCIMS.
iCIMS gives the customer a faster way to apply to a job than ADP. I was losing candidates before they would officially apply for a job with ADP.
I would normally give them a 10 for this question since I've always loved speaking with all of the customer support people at iCIMS; however, lately, the service has been slower and I usually have to get them to call me back because they don't have enough staff to answer the phones.
It's very easy to use.

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

iCIMS is easy to navigate and the customer service has always been extremely helpful.

iCIMS Feature Ratings

Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
7
Job Search Site Posting
9
Customized Application Form
7
Resume Management
10
Duplicate Candidate Prevention
8
Candidate Search
10
Applicant Tracking
10
Collaboration
7
Email Templates
8
User Permissions
8
Notifications and Alerts
9
Reporting
7