Item: iCIMS Talent Cloud
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We selected iCIMS as our new talent acquisition platform because we were looking for a cutting-edge, agile solution for recruiting and candidate engagement. iCIMS offered the best combination of tools and solutions for us to streamline and automate the recruiting process.

Pros and Cons

Easily configurable.
Scalable.
Out of the box functionality.
Extensive help and support knowledge base.

Navigation of configuration menus.
Standard templates that are not relevant.
No central repository for completed onboarding documents.

Return on Investment

Improved candidate experience.
Increased automation.
Reduced administrative burden.

Alternatives Considered

Oracle Cloud Platform and SmartRecruiters

Overall, iCIMS offered a greater variety of features, integration options, and configurability than the competition, and offered greater value and cost savings.

Support Rating

Support is offered throughout implementation through a dedicated Implementation Manager. Support after go-live has been responsive and knowledgeable. iCIMS also offers a huge user-searchable knowledge base which includes articles, training videos, and guides to solve many common support questions.

Key Insights

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

Likelihood to Recommend

iCIMS is highly configurable and offers a lot of power and options to fit a company's needs. However, it requires time and dedication from your user/system admins to make it shine. If you're looking for a quick plug-and-play option, it may be overwhelming.

From Implementation to Go Live, iCIMS is Impressive

Software Version

Overall Satisfaction with iCIMS Talent Cloud