Overall Satisfaction with ignio AIOps
Ignio is widely used across our organisation. It is the automated tool of choice to automate the closure of Incidents and requests hitting our queues, Ignio currently deals with over 35000 tickets a year without any problems.
- Incident closure Automation
- ServiceNow requests Automation
- Self Heal feature
- Change Request automation
- Simplify user management
- More detailed dashboard
- Additional out of the box use cases
- Positive, 60% reduction in our incident queues
- Positive, 35000 + tickets closed a year
- 5800 plus man hours saved in 1 year
Do you think ignio AIOps delivers good value for the price?
Yes
Are you happy with ignio AIOps's feature set?
Yes
Did ignio AIOps live up to sales and marketing promises?
Yes
Did implementation of ignio AIOps go as expected?
Yes
Would you buy ignio AIOps again?
Yes