Slightly better than the others, but still not very good
January 24, 2022

Slightly better than the others, but still not very good

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ImpartnerPRM

ImpartnerPRM is the platform on which our partner portal is built. We primarily use it for deal registration. However, we also use it as a repository for sales & marketing assets and information on marketing campaigns. We utilize the Marketing View function to send communications to our partners.
  • Easy to edit pages
  • Simple, clean design
  • Extensive library of training videos available
  • The tool is not very intuitive
  • Feel like there are many opportunities for increasing the ability to automate certain processes in the tool
  • Need templates for creating new pages more easily
  • Deal registration
  • MDF
  • Asset library
  • Enables new deal registrations
ImpartnerPRM has a slight edge as Zift appears to still be struggling with the integration of legacy Relayware functionality. This results in a different user experience and issues with single sign-on.

Do you think Impartner PRM delivers good value for the price?

Yes

Are you happy with Impartner PRM's feature set?

No

Did Impartner PRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Impartner PRM go as expected?

I wasn't involved with the implementation phase

Would you buy Impartner PRM again?

No

I have worked with many other PRM platforms. ImpartnerPRM is in the middle of the pack. There is still a lot of opportunity for making the platform more intuitive and automating some of the processes. However, it is better than some of the others that I have used in terms of there being better continuity between the PRM and marketing functions.